🔗 Share this article The second-hand marketplace Members Express Displeasure About Size Changes Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing. This online marketplace has altered its size classifications for female and kids' apparel but did not contact all users about the change. Digital Channels Backlash Many shoppers and sellers are posting online claiming that product pages now present a modified sizing category compared to what was initially listed as a result of the reclassification. The company said the new system was more in line with comparable marketplaces. They have suggested members to check their listings and update the measurements by hand when needed, causing user dissatisfaction. Size Classification Changes Before the change, the sizing featured one number and one letter, like S/8 or M/10. The revised method features a letter and a range such as S/UK 8-10. For certain items, the size labels have been reassigned - like an L measurement used to be a 12 but currently displays as UK 16-18. Shopper Stories One content creator, who produces content about larger sizing, stated the update "complicates both purchasing and selling". "Few clothing companies classify XL as 20-22," the way the service now categorizes. Stephanie Gallen, located in Scotland, explained products she uploaded with size 14 tags were showing in the marketplace as measurements 20-22. "Should someone sized 20-22 purchase these they're going to be very disappointed," she stated. Manual Updates A different user, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item". "This situation is especially annoying, since I have chronic health issues and platform income has been essential for me since losing part of my income," she stated. Service Background The service features exceeding 100 million shoppers, with 18 million British users. It has proved a popular alternative versus similar marketplaces including eBay and Depop. This represents another occasion when a surprising modification to the app has proved unpopular: previously, the service retracted a modification regarding delivery choices following member complaints.